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Surediligence — Industry knowledge on your side

With technology tools rapidly developing, law firms need specialised advice — independently, without vendor conflict of interest. We help European law firms make better technology decisions: identify the right combination of tools, make sure that those tools work well together, and map out automation where it is possible — so the stack works as a system, not a collection of disconnected subscriptions.

Beyond technology selection, we help firms review and remediate their technology stack against the full requirements of GDPR, the EU AI Act, and related local regulations.

20 Years
In enterprise technology
Independent
No referral fees. No vendor ties.
Fixed fees
Clear scope, predictable cost

Services

Technology Stack Advisory
Independent assessment of your current technology environment — document management (DMS), practice management (PMS), CRM, billing and time tracking, legal research platforms, e-marketing, e-signature, contract management, client portals, AI drafting and automation tools. We identify gaps, overlaps, and better alternatives.
Technology Selection and Implementation Guidance
Structured vendor evaluation for firms selecting or replacing core systems. We define your requirements, shortlist suitable vendors, and verify that selected tools integrate cleanly and can be connected into automated workflows — intake, document routing, deadline tracking, billing, and client communication.
AI-Powered Workflow Automation
A very common issue we see with our clients is that they run on a combination of manual steps, disconnected tools, and workarounds that made sense when the firm was smaller. We identify where automation delivers the highest return — client intake, document assembly, deadline and matter tracking, billing triggers, internal approvals, and communication workflows — and implement it using the tools your firm already has or selects. Where AI adds genuine value, we integrate it. The result is a practice that runs with less friction, fewer errors, and less time spent on work that should not require a lawyer.
RFI and RFP Preparation
Before engaging vendors, firms need a clear, structured request for information. We prepare RFI and RFP documents that define your technical requirements, integration expectations, data handling obligations, and evaluation criteria — so vendors respond on your terms, not theirs. A well-written RFI shortens the selection process and prevents expensive misalignments after signing.
Vendor Contract Negotiation Support
Most law firms accept vendor pricing and contract terms at face value. We help you negotiate from an informed position — identifying where pricing is inflated, which contract clauses create disproportionate risk, where SLA commitments are vague, and what comparable firms pay for equivalent services. We have no incentive to favour any vendor, which means our advice is solely in your interest.
ROI Assessment and KPI Framework
Technology investments are often made without a clear definition of what success looks like. We help you define measurable KPIs before a purchase — time saved per workflow, cost per matter, adoption rates, error reduction — and build a straightforward ROI model that lets you evaluate the investment against realistic outcomes. The same framework serves as a post-implementation benchmark to hold vendors accountable to their promises.
GDPR Tech Stack Assessment
A systematic review of your technology vendors against GDPR obligations — data processing agreements, data locations, retention policies, and subprocessor chains.
EU AI Act Compliance Review
Classification of AI tools in use across your firm, identification of high-risk applications, and a remediation roadmap aligned with EU AI Act requirements and enforcement deadlines.
Vendor Due Diligence
Detailed review of individual vendor contracts, DPAs, SLAs, and security documentation before signing or renewal. Clear recommendation with risk flagging.
Fractional Compliance Advisory
Ongoing access to senior compliance expertise on a monthly retainer — without the cost of a full-time hire. Covers regulatory updates, incident response, and ad-hoc vendor reviews.
Igor Nikitin My LinkedIn Profile

Igor Nikitin

Founder, Surediligence

I spent 20 years on the vendor side of enterprise software across EMEA — at top technology companies — leading sales cycles, technology rollouts, and go-to-market strategies. I know how enterprise software is built, priced, and sold. I also know how it tends to land — sometimes a capable platform nobody had the capacity to configure, sometimes a tool that looked right on paper but never matched how the firm actually worked.

In legal technology, the pattern is the same: fragmented tools, underused investments, vendor contracts accepted on vendor terms. What surprised me was how little independent help was available. Most advice in this space comes from vendors, resellers, or consultants with referral arrangements. That gap is why I built Surediligence — independent advice, no vendor ties, fixed fees.

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